Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital podsmall.com it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local shipping service and would like to cancel your order, 1st check your email and/or spam filtration to ensure you clicked about the correct shipping and delivery address and/or URL. Once this provides been done, when you are continue to enthusiastic about continuing, just reply to the email with the information on your request and you may greatly appreciate any assistance you may possibly offer. For specialized issues, you may possibly need to get in touch with customer support via their particular phone number: (Toll Free). Alternatively, if a person have any other questions, you could send us an email and we will do our utmost to assist you.
Your package deal will arrive at your own door within 7 to ten working days. Take note that will shipping times might vary from a single courier company in order to another. It is therefore, always preferable to purchase with a reliable company. To aid ensure your package deal arrives safely, we always advise that will you sign your own parcel’s “Thanks For Sending” section in order to arrives. Your regional delivery services are required to clearly display this personal confirmation on all sent items, including Element Vape goods.
When your parcel is here at your doorway, you will have to collect this as soon because possible. This is usually normally done by simply completing a self-addressed, stamped envelope along with your return address and tracking amount. Upon arrival, keep your unit is fully charged and ready to begin using this immediately. Usually do not wait for your Element Vape product to be able to warm up; it should not be stressed adequate, especially in the case associated with rechargeable batteries.
As layed out inside the above paragraph, when shipping in order to UK residents, shipping and delivery will probably be facilitated by simply certainly one of our nationwide network of courier companies, such since DPD, FED EX or UPS : but please permit for additional fees to be used into consideration when placing your purchase. Customers located within the Republic of eire are not allowed to buy online. Inside most cases, consumers located within the Republic of Ireland will be struggling to purchase the object by using credit cards or debit cards. All of us are currently experiencing some issues along with credit card fraud in Europe and certain instances, payments made using these methods may possibly be declined or even reversed. In add-on, all deliveries to be able to EU customers may be controlled by taxes and import tasks.
Whenever shipping internationally, please note that customs procedures are really time-consuming and usually require the help of a great independent customs agent. In the circumstance of an imported product, delivery periods will be reliant on your courier’s international delivery service and transit occasions may greatly surpass our internal shipping and delivery estimates. Should you be uncertain of expected flow times, please contact us immediately. Global orders will typically arrive within three to five business days after payment has already been received.
For all questions relating to this matter, make sure you note that concerns should be directed towards our company headquarters. Should an individual need for making changes or inquire about our services in general, you could do so in anytime during business hours, Monday via Friday, except Weekend, Wednesday, and Thurs. Should you have any other questions, you can possibly contact our client service team or perhaps one of the sales representatives on the main office. In case you prefer to location your order online, you are delightful to visit our website and follow the particular simple instructions provided. All billing in addition to ordering information will be provided from the click associated with a button.
As always, we strongly advise that all purchases be paid for completely before delivery or delivery associated with products. Any modifications to shipping or even delivery policies is going to be clearly indicated after receipt of payment. In the occasion of a problem in any item, please contact us all right away for a return or substitute. As long because your satisfaction is usually our most critical, we all will work along with you to make certain that you have got the best digital products available.